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A travel services agreement is a contract between a travel agency and a client that serves as a master document governing the business relationship. A few of the most important aspects of a travel services agreement include an agency's terms and conditions, travel advisories, and planning fee terms. Consolidating all of these pieces into one master document simplifies the relationship between the two parties, making the process easier and more palatable for everyone involved.
Perhaps the biggest benefit of signing a travel services agreement lies in the protections it offers. Travel agencies are reassured that their clients have a good understanding of how the relationship will work. Travelers, on the other hand, can count on having no surprises during their trip. If anything goes wrong on either end, a travel services agreement provides vital evidence to benefit the wronged party.
Below is a list of common sections included in Travel Services Agreements. These sections are linked to the below sample agreement for you to explore.
[CHINA INTERNATIONAL TRAVEL SERVICE BEIJING LETTERHEAD]
TRAVEL SERVICES AGREEMENT
THIS TRAVEL SERVICES AGREEMENT (" Agreement "), is entered into as of the 8 th day of October, 2012, by and between Privileged World Travel Club, Inc., a Delaware corporation (" Privileged "), and China International Group Travel (“ CIGT ”) a division of China Travel Service Limited, a Republic of China Government Enterprise (“ CITS ”). Each of Privileged and CIGT may be referred to herein as a “ Party ” and collectively as the “ Parties .”
Privileged provides exclusive travel services to persons who elect to join the prestigious Privileged World Travel Club (the “Privileged Travel Club”) and international travelers bound for the United States.
CIGT is a key state-owned large corporation in China integrated with travel service, sales of duty-free products, development and management of real estates in tourism resorts, communications and transport, electronic commerce, and other general services.
Privileged and CIGT desire to enter into an agreement whereby Privileged will have the exclusive right to provide international travel related services for Chinese citizens traveling from China to and between nine select cities in the United States.
CIGT desires to grant such rights to Privileged, and agrees to work with Privileged in connection with the provisions of international and US-based travel and tourism packages pursuant to the terms and conditions of this Agreement.
Privileged agrees to work with CIGT to provide such travel related services and tourism packages to CIGT for such Chinese citizens, pursuant to the terms and conditions of this Agreement.
Privileged and CIGT have determined that it is to the mutual advantage of Privileged and CIGT to enter into this Agreement upon the terms and conditions hereinafter set forth.
NOW THEREFORE, in consideration of the mutual covenants, promises, agreements, representations and warranties contained in this Agreement, the Parties hereto do hereby covenant, promise, agree, represent and warrant as follows:
Exclusive Provider of Travel and Tourism Services; Cities .
As of the date of this Agreement, CIGT owns a national network with 122 CIGT branches and sub-branch offices across the whole country to provide service wherever people travel within China, and CIGT is seeking to expand its international travel to select US cities.
Upon execution of this Agreement, and once the Privileged Website (defined below) becomes operational, CIGT agrees to use the Privileged Website exclusively, in connection with booking travel and tourism packages, and Privileged agrees to be the exclusive provider travel and tourism packages, to the following cities: San Francisco, California; Los Angeles, California; Las Vegas, Nevada; Chicago, Illinois; Miami, Florida; Boston, Massachusetts; New York, New York; New Orleans, Louisiana; and Orlando, Florida (collectively, the “Travel Cities”).
For purposes of this Agreement, the term “Privileged Website” shall mean a travel-related website, using proprietary reservation software, that permits the preparation of consolidated itineraries (the “Consolidated Itineraries” ) for travel within China, through a link to TravelSky to be provided by CIGT, and for international travel and travel within the US, including travel relating to the Travel Cities.
Term . This Agreement shall commence on execution of this Agreement, and shall continue through December 31, 2015 (the “ Original Term ”), and may be renewed for additional one (1) year periods upon written agreement by the Parties (each an “ Additional Term ”).
CIGT Duties and Obligations . Pursuant to this Agreement, CIGT agrees to do the following:
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CIGT further agrees that it will provide to Privileged a functional link (together with all necessary technical support for functionality) to TravelSky Technology Limited (“TravelSky”, a Chinese State-owned enterprise and dominant provider of IT solutions to China's air travel and tourism industries. Moreover, CIGT agrees to obtain all necessary and proper permission and approval from TravelSky for use of the link on the Privileged Website.
CIGT further agrees to use the Privileged to book all domestic travel for the Covered Travelers in connection with their travel to the Travel Cities, using the link to TravelSky on the Privileged Website. By way of example and not limitation, CIGT agrees to use the Privileged Website to book travel for a Chinese Traveler from his or her local province to Beijing or Shanghai, for travel to one or more of the Travel Cities.
CIGT further agrees to pay for all booked travel pursuant to the terms to be provided by Privileged in connection with applicable tour packages for the Travel Cities.
Privileged Duties and Obligations . Pursuant to this Agreement, Privileged agrees to do the following:
Privileged agrees to build a develop the Privileged Website, which will have the functionality to book both domestic travel within China, through the link to TravelSky, and international travel and travel to and between the Travel Cities, using proprietary reservation software, and which will have the ability to provide consolidated itineraries for both Chinese domestic travel and international travel to and among the Travel Cities.
Through the Privileged Website, Privileged will provide consolidated itineraries for both the Chinese domestic travel and international travel to and among the Travel Cities by the Covered Travelers, which itineraries will include the information for domestic travel within China, as well as international air, US-based hotel, travel, tourism, and other package offerings, for the entire US portion of the tour or trip by the Covered Travelers.
Privileged will work with CIGT to arrange package tours to the Travel Cities, and will provide tour guide and assistance for such tours, pursuant to agreements, the terms and conditions of which will be determined by the Parties.
Mutual Confidential Trade Secret Obligations .
Confidential Trade Secret Information . It is understood by the Parties that CIGT agrees that at any time including upon termination of this Agreement, it will not, either individually, as an entity, or through or with the aid or assistance of others, solicit, take, misappropriate, or misuse any of the property of Privileged, such as the Privileged Web Site, marketing, bookings, any computer data, passenger name records, notebooks, name files, data, books, records or accounts, consolidator partner programs, vendor overrides, service fee schedule(s), contract forms, including but not limited to this Agreement, Privileged compensation, or other confidential information used by or in Privileged’s business. This prohibition includes all forms of computer data. This data is recognized by CIGT as the confidential property and information of Privileged, whether said confidential information originated with Privileged, or a Privileged business contact. CIGT agrees not to divert current or future Privileged customers, sales, or business away from Privileged to any travel agency, CIGT entity, or any other business engaged in the sale of travel services, while still engaged in a business relationship with Privileged, and after the termination of this Agreement.
It is understood by the Parties that Privileged agrees that at any time including upon termination of this Agreement, it will not, either individually, as an entity, or through or with the aid or assistance of others, solicit, take, misappropriate, or misuse any of the property of CIGT, such as any CIGT website, marketing, client lists, client bookings, any computer data, passenger name records, notebooks, name files, data, books, records or accounts, consolidator partner programs, vendor overrides, service fee schedule(s), contract forms, including but not limited to this Agreement, CIGT compensation, or other confidential information used by or in CIGT business. This prohibition includes all forms of computer data. This data is recognized by Privileged as the confidential property and information of CIGT, whether said confidential information originated with CIGT, or a CIGT business partner. Privileged agrees not to divert current or future CIGT customers, sales, or business away from CIGT to any travel agency, Privileged entity, or any other business engaged in the sale of travel services, while still engaged in a business relationship with CIGT, and after the termination of this Agreement.